1. Delivery usually takes between three (3) to seven (7) working days (excluding public holiday) after processing but however may vary depend on the effectiveness of the delivery partner.
2. Delivery fee is calculated by weight and size of the parcel as well as the delivery location / Delivery fee is charged at a standard RM10.00 rate as a base and may vary depending on delivery location.
3. Delivery is applicable for both West and East Malaysia and subject to different freight rates.
4. In the event of unsuccessful delivery due to an unattended recipient address or error in address given during the point of order, the additional charges incurred for redelivery will be at customer’s cost.
5. If you are unable to receive delivery of your items in person or if you have not received them within a reasonable period, please contact us for further instructions.
6. The company reserves the right to withhold the delivery if found any doubts of due insufficient identification.